Smart energy infrastructure
Our smart meter network ecosystem
Behind every flick of a switch or turn of a dial, the nationwide DCC secure digital highway is connecting millions of households to their energy usage data.
What you need to know about smart meters
From how smart meters and the DCC's network works to your rights as a consumer.
What are smart meters?
Does a smart meter need Wi-Fi?
How do you know if you have a smart meter?
What happens to my smart meter when I change supplier?
How to get a smart meter
How do smart meters help the environment?
How do smart meters send readings?
How accurate are smart meters?
Protecting data on the smart meter network
How do smart meters save energy?
Considering getting a smart meter?
Do you have to have a smart meter by law?
Do smart meters use 3G?
Major milestones and future roadmap
Part of building a smart energy future for people, is building the technology that makes it possible. So, with help from our customers and partners, we’re working hard to improve our network today, so we can lay the foundations for the energy infrastructure of tomorrow.
Find out moreWhat we’re working on
Working together with our customers and partners we're transforming Britain's energy infrastructure. Find out what we're delivering below.
One smart meter at a time
Smart meters on DCC network
CO2 emissions saved
Network services
Supplying more to the network
Network Products & Services
We provide products and services to enable efficient communication of energy data and information between consumers (homes and businesses), the energy supplier, network operators and other authorised DCC users.
Dedicated customer service
Our Service Centre provides a single point of contact for users, whether they are an energy supplier, meter operator, or a managed service provider. We'll work with you on live operational matters to co-ordinate and resolve service incidents, help with service requests and are always ready to help with more general enquiries.
Further reading
