Open Search Partner with DCC

Contact us

If you are a member of the public with a query or issue regarding your smart meter, please contact your energy company.

Contact details

Find your relevant contact below

Talk to us

Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter, please speak to the company who provides your gas and electricity and they will be able to help you. 

Please visit our Contact us page for more information and FAQs.

 

Procurement queries

The DCC Procurement team can be contacted at: procurement@smartdcc.co.uk

Media queries

Media queries

Capita Group press office

020 7654 2399

media@capita.co.uk

DCC Service Centre

DCC Service Centre can be contacted on servicecentre@smartdcc.co.uk

Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter please speak to the company who provides your gas and electricity and they will be able to help you.

Careers team

If you are a job applicant or consultant seeking business opportunities, please contact us at DCC.Recruitment@smartdcc.co.uk

DCC customer queries

If you are a DCC industry customer, please visit our Service Users Contact page for more details.

 

 

Switching queries

To find out more about the development and implementation of the Centralised Switching Service, please email: contact.switching@smartdcc.co.uk.

Members of the public

If you have any questions, please visit our Consumer Contact page.

How to find us

Ibex House
42-47 Minories
London
EC3N 1DY

Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR

Discovery House
Ruddington Fields Business Park
Mere Way
Ruddington
Nottingham
NG11 6JW

Ibex House
-0.07535667822496706
51.51180731712094
Brabazon House
-2.2550093074340882
53.37256135593225
Discovery House
-1.1443870206375184
52.88105220512382