Contact details
Find your relevant contact below
Talk to us
Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter, please speak to the company who provides your gas and electricity and they will be able to help you.
Please visit our Contact us page for more information and FAQs.
Procurement queries
The DCC Procurement team can be contacted at: procurement@smartdcc.co.uk
Media queries
Media queries
Email: media@smartdcc.co.uk
DCC Service Centre
DCC Service Centre can be contacted on servicecentre@smartdcc.co.uk
Our Service Centre is for energy companies and cannot help with general Smart Meter enquiries. If you have a problem with your Smart Meter please speak to the company who provides your gas and electricity and they will be able to help you.
Careers team
If you are a job applicant or consultant seeking business opportunities, please contact us at DCC.Recruitment@smartdcc.co.uk
DCC customer queries
Switching queries
To find out more about the development and implementation of the Centralised Switching Service, please email: contact.switching@smartdcc.co.uk.
Members of the public
If you have any questions, please visit our Consumer Contact page.
How to find us
Ibex House
42-47 Minories
London
EC3N 1DY
Brabazon House
Threapwood Road
Concord Business Park
Manchester
M22 0RR
Discovery House
Ruddington Fields Business Park
Mere Way
Ruddington
Nottingham
NG11 6JW